State Farm® Insurance Agent Rick Torres

"Joselyn made getting insurance easy, helping me get better prices than my previous provider, and also getting in touch afterwards to see if everything was good after. Good service, would recommend."

"Jagr was bulldog tenacious, attentive ,police but professional at n helping me get the Best coverage at a reasonable cost.?"

"I had the pleasure of working with Joselyn, and I can’t recommend her enough! She is incredibly knowledgeable, professional, and always takes the time to make sure everything is explained clearly. Insurance can be overwhelming, but Joselyn makes the process easy and stress-free. She genuinely cares about helping her clients find the best coverage for their needs and goes above and beyond to provide excellent service. If you’re looking for someone trustworthy, responsive, and friendly, Joselyn is the person to call!"

"I had a great experience working with Joselyn Zapata for my auto insurance. She was incredibly helpful and patient throughout the entire process, taking the time to walk me through my options so I fully understood the coverage I was getting.

Joselyn made what can often be a confusing and stressful process feel simple and straightforward. She helped me find a policy that fit both my needs and budget.

Her professionalism and dedication to making sure I felt informed and confident in my decision really stood out. I would absolutely recommend Joselyn to anyone looking for auto insurance!"

"I would like to express my sincere appreciation to Joselyn for the exceptional service she provided during our transition from USAA to State Farm. After being with USAA since 1992, changing insurance providers was not a decision we took lightly. Joselyn made the entire process smooth, stress-free, and easy to understand.

She was knowledgeable, patient, professional, and always available to answer our questions. She took the time to explain our coverage options, ensured we received the best value for our needs, and guided us through every step of the transition with genuine care and attention to detail.

What stood out most was her commitment to customer service and her willingness to go above and beyond to make sure we felt comfortable and confident with our decision. Thanks to her support, we are very pleased with our move to State Farm.

Joselyn is a tremendous asset to State Farm, and I highly recommend her to anyone looking for an insurance agent who truly puts her clients first.

After more than 30 years with our previous insurer, earning our trust was no small task. Joselyn exceeded our expectations and made us feel like valued customers from day one.

Thank you, Joselyn, for your outstanding service and dedication."

"I spoke with Jocelyn regarding some insurance issues I was having, and she was absolutely amazing. I needed insurance coverage for a vehicle in a different state, and she guided me through every step of the process. She was very professional, knowledgeable, and patient, taking the time to answer all of my questions and address every concern I had. Her excellent customer service made the entire experience smooth and stress-free. I truly appreciate all of her help and would highly recommend working with her."

"The people in the office were very personable and easy to reach on the phone. They were patient with explaining the details of my policy."

"Jagr helped me get auto insurance and he was so helpful, professional, and definitely gave me the best deal possible for my dad and I! The whole process was stress free and he really took the time to explain everything to me. I would definitely recommend his services!"

"Very nice agent and very helpful"

"Super nice and easy to talk too! Definitely recommend!!"

"I decided to switch my home and auto insurance from USAA after decades of using them. My sister and father have their insurance with State Farm and have been very pleased so I decided to visit the local office.
Rick greeted me and the agents there were very pleasant also. I felt very comfortable and it was very nice to speak to reps in person.
I worked with Jagr a couple days and he was so pleasant and worked all the numbers. He was able to get me a great policy with the same coverage for much less on both policies.
USAA could not match either and is sorry to see me go !!
Thank you all for the time spent and feeling like you do care about customers."

"Everyone was incredibly helpful and patient with me so I understood the process of setting up my insurance policies."

"good customer service ."

"Joselyn was really helpful, and we had a great conversation. She made it easy to understand what to expect from the coverage, and she helped in many other ways! Thanks to Joselyn, I feel even more inclined to buy renters’ insurance through State Farm as I settle into my new place."

"Take the time to explain everything."

"Joselyn Zapata gave us great information and provided excellent customer service!"

"Joselyn was amazing help, breaking down my auto quote and giving amazing details on everything I asked for 10/10 would recommend."

"Joselyn was so great and helpful when providing a quote to my husband! She made the whole experience seamless and we will be recommending her to friends!"

"Amazing customer service! Everyone is so nice!"

"Robert is incredibly helpful, personable and a pleasure to have met over the phone. I appreciate the time Rick and his team spend to answer questions and help me to save money!"

"He was very helpful in getting my engagement ring insured. Easy to contact through emails phone calls, and text messaging."

"Had a great visit with the State Farm Team off Thousand Oaks near Jones-Maltsberger today. Rick Torres was super personable and helpful in trying to save me some money on the vehicle insurance, kids knows his stuff. Mr. H or Robert helped me through the homeowners insurance. Robert has super knowledge of the home insurance coverages and all their details. I spent a good hour and a half and was pleased with the results. Thank you Rick and Robert for your help today it was a good experience.
I could say great experience, but who likes to pay for insurance.
RAH"

"Very professional people."

"Very smooth and easy process to get insurance here. Thank you to Rep Jagr."

"Jagr did a great job saving us money on our auto.
He spent a lot of time with us and got us the best deal he could!
Great job Jagr!"